The PRECIOUS Awards customer privacy notice

Registered name: Precious Awards and Media Limited

This privacy notice tells you what to expect us to do with your personal information.

Contact details

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery and third party referrals:

Names and contact details
Photographs or video recordings
Dietary information (including allergies and health conditions)
Information about lifestyle, interests or personal history
Payment details (including card or bank information for transfers and direct debits)
Website user information (including user journeys and cookie tracking)

We also collect or use the following information to provide services and goods, including delivery and third party referrals:

Racial or ethnic origin

We collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details
Purchase or service history
Financial transaction information
Correspondence

We also collect or use the following information for dealing with queries, complaints or claims:

Racial or ethnic origin

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure – You have the right to ask us to delete your personal information.
Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
Your right to object to processing – You have the right to object to the processing of your personal data.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:

Consent

We have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Legitimate interests

We’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

We collect information about nominees’ personal interests and professional lives to judge their suitability to receive awards. This information enables us to assess the nominee against the criteria for the award and select the finalists and winners.
We collect contact information and dietary information about individuals who choose to buy tickets for the awards ceremony. This enables us to provide their tickets and to meet their dietary requirements when they attend the award ceremony.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

Directly from you
Publicly available sources

How long we keep information

We will keep personal information provided about nominees for up to 24 months after the date of the awards for which they were collected.
We will keep contact information and details of dietary requirements for up to 24 months after it is provided to us.
Name, photographs and videos of finalists and winners will be kept on file and may be used on our website, social media and other marketing and information media, unless otherwise requested.

Who we share information with

Others we share information with:

Names, photographs and videos of finalists and winners will be shared publicly on our website, social media or other marketing and information media
Personal information and dietary requirements will be shared with suppliers and service providers

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last updated

April 2025.